Frequently Asked Questions
Get the answers you need—stay informed and confident at every step.
Helpful Answers for Patients
At our practice, we believe quality mental health care should be accessible and affordable. We accept an extensive array of insurance plans, including but not limited to SC Medicare, BCBS, Humana, Aetna, United Healthcare, and several commercial insurance plans. Don’t see your insurance listed? Give us a call, and we’ll be happy to check your coverage.
Upstate: 864-970-2273
Lowcountry: 843-285-6757
We prioritize timely access to care, with new patient appointments typically available within 2–3 weeks. We conscientiously leave spaces in our calendar to accommodate initial consultations, symbolizing our responsiveness and commitment to new clients.
If you are experiencing side effects from medication or need to relay a message in between appointments, you can reach out to our office in the Upstate: 864-970-2273 or Lowcountry: 843-285-6757 via text or call, and one of our support staff members will be able to assist you. You can also email clinical@itrustcares.com.
